Terms of Service

Before engaging in dog waste removal services with PoopScoopDude, carefully review the following Terms of Service.

TERMS OF SERVICE (revised 4/20/24)
PoopScoopDude is an independent provider of pet waste removal services. By availing of our services, you agree to the Terms outlined herein, governing the sales and services provided by us.

DOG WASTE REMOVAL SERVICE
We offer residential and commercial pet waste removal services, including One Time Clean, Weekly Cleaning, Twice Weekly, and Every Other Week Cleaning priced based on a standard area size. Additional charges may apply for larger areas.

ACCESSING YOUR YARD
If we can't access your yard due to locked gates or other obstructions, charges still apply. We recommend providing gate combinations to avoid service delays. A $5 driving fee applies for return visits due to access issues.

WEATHER
We work through most weather conditions, but not severe thunderstorms, high winds, extreme temperatures, flooding, or heavy snow accumulation. We do not offer refunds for missed weeks due to weather.

HOLIDAYS
We do not provide services on select holidays. Missed pickups are rescheduled for the following week, with no refunds.

BILLING
We bill monthly on the 1st, with immediate service discontinuation for declined payments. Accounts inactive for over 30 days will be subject to reactivation fees. One Time Cleanings are billed post-service, due within 24 hours.

LEAVES, DEBRIS AND TALL GRASS
We strive for thorough cleaning but may miss waste in tall grass or amidst debris. Let us know of any missed waste, and we'll address it promptly.

PRIVACY POLICY
We collect personal information to provide our services and do not sell or share it with third parties. Information may be shared with service providers or for legal purposes as required by law.

REVISIONS
Terms may be amended without notice, effective upon posting on our website. Continued use of our services constitutes acceptance of any changes.

SHUT DOWN
Operations may cease fully between Christmas and New Year's Day, with normal billing unless yards are fully cleaned during this period.

Add On FEES
A late payment fee of $10 is added to bills overdue after the 3rd of each month.

YOUR CONCERNS
For any concerns about our services or materials, please contact us via email at

[email protected]